Change Risk Manager

We are Direct Line Group - home to some of the country's best-known brands including Direct Line, Churchill, Privilege, Greenflag, and NIG. Our vision is to create a world where insurance is personal, inclusive, and a force for good, and our purpose is to help people carry on with their lives- giving them peace of mind now and in the future.

To help us deliver on this vision and purpose, we're transforming our systems, products, and services, and constantly innovating for the future - in the evolution to be a forward-thinking technology and data company. Servicing millions of customers each year, and employing over 10,000 employees, minimising risk for our customers and employees is so crucial to the success of DLG.

Aligned to the wider business transformation, our Risk and Compliance function has embarked on its own 2-year transformation journey with the aim to reposition and rebrand Risk through a re-energised vision and leadership team under our new Chief Risk Officer (CRO), as well as scaled up capabilities through investment in our people and in technology, while reviewing the framework, strategy, and overall risk appetite.

There's a lot to do here, and it's exciting. As our CRO says, we're on a journey to make DLG "Risk Positive". We're looking for people who are excited by the challenge of becoming a cutting-edge Risk function, and as a result we have a fantastic opportunity to join DLG as Change Risk Manager.

The role:

Reporting into a Head of Technology & Change Risk, you'll be responsible for providing effective Group Technology & Change risk and control management oversight.

You'll be working hand-in-hand with 2 functions primarily: our group delivery and change teams (the do'ers) and our group value management office (the team that makes sure we're aligned to our strategy and are realising benefits through the changes we're making from our £120m change portfolio). As such, you'll be providing support, challenge, and advice to both the Chief Information Officer (CIO) teams and Group Value Management Office (which sits within our Group Strategy team and CFO directorate).

Knowing how to provide advice and challenge in a balanced and controlled way, whilst focused on creating value, growth and better customer experience, through innovation, digitisation and optimising data is what we need to do! Risk needs to be considered as a stakeholder at point of making decisions, so building effective and trusted relationships is key!

What else you'll be doing:

• Identifying the Group's top risks in relation to change delivery, technology and cyber exposures, and provide suggestions of areas requiring formal assurance to the Head of Technology & Change Risk to see what we (as a team) can do
• Providing a mix of embedded assurance and formal risk opinion, health-check and/or deep dive - identifying opportunities for improvement to ensure we're protecting our customer and shareholder needs!
• Keeping up-to-date with external trends to consistently identify, evaluate and assess evolving Technology threats, opportunities, and best practices to feed into our DLG processes

What you'll need:

• Strong experience in technology transformations (and cyber risk) and delivering at pace
• Experience of data and digital transformations
• Passion for innovation and learning
• Experience of conducting thematic risk assurance assessments
• Financial Services experience preferable

Hours: 35 hours (Monday - Friday)

Hybrid working: We have a hybrid model with a virtual-first approach which means you would primarily work from home. The team currently meet 1 day a week in the Bromley South London office (but we're moving to London Bridge next summer!). As long as you live a commutable distance from one of our offices in Leeds, Birmingham, Bristol, Bromley, or Glasgow and understand you might need to travel into Bromley/London up to 1x a week, that's great. We'll support you as best as we can!

Ways of Working

Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. How much you'll be in the office depends on your role, and we'll consider the flexible working options that work best for you.

Benefits

We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:

• Generous 9% employer pension. Regardless of whether you contribute into your pension or not, DLG pay 9% into your pension (but you can take this as cash if you want!)
• Eligibility for annual performance bonus of up to 10%
• Generous holidays, starting at 25 days and going up to 28 days per year. Plus, the option of buying or selling up to 5 days each year!
• 50% off home, motor and pet insurance
• Free travel insurance and Green Flag breakdown cover
• Electric Vehicle car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
• Buy-as-you-earn share scheme
• Employee discounts and cashback

Being yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.